Non-geographical numbers

Incoming call management - For all businesses from SME's, call centres, large corporations

Number translation services

• Midus Communications Number Translation Services encourage potential customers to call you via a free or low-cost national number (e.g. 0800, 0845, 0844)
• How Midus helpyou manage your incoming calls to your Non Geographical Number:
• Single translation - The simplest possible NGN service, single translation directs calls made to your national or local number to any landline or mobile number.
• No-answer divert - If a customer call is not answered, the call is re-directed to another number (e.g. another number requested by you)
• Call ratio distribution - If you have more than one office/call centre, and each location has a different capacity to deal with calls, then incoming calls can be distributed between each location.
• By not publicising a local contact number, Number Translation Services create the perception that your business has a national presence
• Customers/prospects are more likely to call you because there is little or no cost to them
• Improve efficiency of your service by measuring and analysing when calls are diverted
• Take control the destination of your Non Geographical Number (s) using a secure web interface