Midus CommunicationsYour Questions Answered
Q - Who are Midus Communications?
A - Midus are one of the UK's leading telecoms providers. and have grown from strength to strength.
Q - I have suffered problems in the past with other telecoms providers. What makes you different to other suppliers?
A - Here are a couple of reasons why we believe Midus is better than our rivals:
We are not just amongst the very best in the market on price, we also pride ourselves on the quality of our dedicated account management and customer service, from the first point of contact, right through your time with us as a customer. .
The company is financially stable and, unlike many of our competitors, is not in the market for a takeover.
Midus use a resilient network and a good, long-standing knowledge of the telecommunications market.
Q - How can Midus be cheaper than BT?
A - Midus Communications strategy is to be the UK's most efficient network supplier. This has been achieved by using the largest network operators and exploiting engineering and product services.This allows us to offer lower call charges.
Q - Will connecting to Midus effect my broadband connection?
A - No. Even if you switch over to the Midus network, you are still able to use your broadband connection with your current broadband service provider. The broadband connection is run down a separate analogue line, meaning there will be no effecting problems.
Q - Why does Midus not advertise more?
A - At Midus, we are always on the look out for new customers. Midus works in a business to business environment and we feel our best approach is through networking. A lot of our customers are actually acquired on recommendation, further strengthening our name. Therefore, we feel it is not necessary to use blanket marketing.
Q - What is e-Billing?
A - Electronic bill presentment, or e-billing as it is often known, is the new way of receiving your Midus bill each month.
Q - If I have any problems with my account, how can I get in touch with Customer Services?
A - Our customer service team are on hand to deal with any problems that may occur with your Midus account.
