Q Control

Issue:

I want online control of my call queue, the ability to change my time/day plan plus the flexibility to re-target my numbers when required.

Our solution:

Q-Control provides you with complete control online of how calls are queued in the Midus network.

You can: 

• Set queue sizes and standard apology messages 
• Set parameters by time/day 
• Manage these parameters simply online 
• Use a wide range of features including hold music, apology interval timer and voicemail routing 
• View call count and longest queue time